Baton is looking for a talented Account Executive. The perfect candidate will enjoy working in a highly collaborative / entrepreneurial environment. As an early team member, you’ll help lay the groundwork for future development and have a hand in shaping our product, culture, and this role.

Responsibilities

What you will be doing

• You will own the full sales cycle from lead to close
• Establish lasting relationships with senior executives and decision-makers
• Help educate customers on the value of Baton throughout the adoption cycle
• You navigate key decision makers to build Baton awareness within organizations
• Identify customer needs and collaborate with Baton teammates to ensure customer success with special emphasis on signup and renewal
• You will initiate, negotiate and close new and renewal contracts with customers
• You will communicate and organize/escalate issues appropriately
• You will prepare and educate customers on new features and releases
• You will monitor and identify adoption and utilization trends
• Provide recommendations based on customer's business needs and usage patterns
• You will conduct periodic customer health-checks with an emphasis on customer happiness
• You will serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

What you should have

• 2+ years of Enterprise Account Executive experience
• Relevant experience, preferably in a SaaS organization
• Experience managing a pipeline and closing contracts